Direct Debit information for collections and timescales

Amend:
Please note that we collect on the 1st, If the instruction is received after the 15th then your new instruction may not take effect until the following collection date.

Cancel:
Please note that if the next collection is due within the next 7 working days then your cancellation may not take effect until the following collection date, you may wish to cancel this with your bank directly.

New / set up:
Please note that we collect on the 1st, We require 13 working days to set up your Direct Debit. If it is less than 13 working days before the next collection, then your new instruction may not take effect until the following collection date.