How do I change my password?

To update your password:

If you are logged in

  • Select your name in the top left hand side of the page
  • Under ‘Account Security’ select ‘Update password
  • Confirm your password
  • Enter your new password in the ‘New Password’ field
  • Select ‘Confirm New Password’ 
  • Select ‘Save

If you are not logged in and cannot remember your password

  • Select ‘Need help signing in?
  • Then select ‘Forgot password
  • Enter your registered email address
  • Select ‘Reset via email’ (an email will be sent to your email address)
  • Click the link
  • Answer your security question
  • Enter your new password in the ‘New Password’ field
  • Select ‘Confirm New Password
  • Select ‘Reset password

Note: This has to be different from your previous password(s)

Once your password has been updated, you will receive an 'Change of Password confirmation' email.